Mobile Approval Email Messages Are Cut Off On Reception (Doc ID 2009678.1)

Last updated on JULY 24, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

The message sent from the approver using a mobile approval email is cut-off after the first line of the comment message. A example of this is shown below.
The first message is what was sent from the approver. The second message was what was received and displayed by Oracle CPQ.  

Cause

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