Fusion Global HR: Submission Of Documents Of Record Is Failing With History Tree Table error (Doc ID 2010302.1)

Last updated on SEPTEMBER 21, 2015

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

STATEMENT OF THE ISSUE:
----------------------------
Managers submitting Documents of Records for their employees using the 'Manage Document Records' task are now receiving a History tree table error when they submit it.

And no transactions can be found in the BPM worklist. It was working previously.

This error suggests there is a problem with the Approval configuration.

ERROR MESSAGE
-----------------------
Error occurred while displaying History tree table.

Error in evaluating routing slip. Check the underlying exception and correct the error in the routing slip

STEPS TO REPLICATE
--------------------
1. Manager adds a Document to an employee via the Manage Document Records task
2. After entering the new details and clicking Submit.
3. The manager can click the Approvers toggle to see the list of approvers.
4. At this point an Error appears – Error occurred while displaying History tree table.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms