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Duplicate Email Identification (Doc ID 2011235.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Fusion Customer Center Cloud Service - Version and later
Information in this document applies to any platform.


When create a contact
Example : Fistname - Nagappan, LastName - Vairavan
Again when create a contact with same information:
Fistname - Nagappan, LastName - Vairavan, the System throws an alert saying that Duplicates found.

We need duplication alert if try to create the a record with an existing email address .
1. Fistname - Naga, LastName - Vaira , email :
1. Fistname - Peri, LastName - Chen, email :

How is this achievable ?


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