The Message Is Oracle.jbo.service.errors.ServiceException : JBO-27023: Failed To Validate All Rows (Doc ID 2011289.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version 11.1.8.0.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On Synchronization

When attempting to sync after receiving an appointment activity from another outlook user ,
the following error occurs.

ERROR

5-03-17 17:04:50.613193,T7652] [info] [connector_site]: [17:04:50.613193],,{gen}: FusionSyncronizebleType error: Object type: activity
Error details are available in the application log files.
JBO-FND:::FND_GENERIC_MESSAGE: The message is oracle.jbo.service.errors.ServiceException : JBO-27023: Failed to validate all rows in a transaction.JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000003054069 ] in ActivityEOJBO-27004: Attribute set for OutlookIdentifier in entity ActivityEO failedJBO-27004: Attribute set for RecurEveryOptionFlag in entity ActivityEO failedJBO-27004: Attribute set for RecurExceptionFlag in entity ActivityEO failedJBO-27004: Attribute set for RecurFriFlag in entity ActivityEO failedJBO-27004: Attribute set for RecurMonFlag in entity ActivityEO failedJBO-27004: Attribute set for RecurSatFlag in entity ActivityEO failedJBO-27004: Attribute set for RecurSunFlag in entity ActivityEO failedJBO-27004: Attribute set for RecurThuFlag in entity ActivityEO failedJBO-27004: Attribute set for RecurTueFlag in entity ActivityEO failedJBO-27004: Attribute set for RecurWedFlag in entity ActivityEO failed.
@@@@rref:soap_2015-03-17T17-03-25-898.xml.gz.bin
@@@@server error:ZOE_SERVICE_INVOKE_ERROR
@@@@xml:
[15-03-17 17:04:50.613193,T7652] [ERROR] [sync_issue]: Apply resolution error of activity object: object_locked (FusionSyncronizebleType error: Object type: activity
Error details are available in the application log files.


STEPS

The issue can be reproduced at will with the following steps:
1. User1 - created an appointment and adds himself and user2 to the appointment
2. User2 receives the appointment and accepts and then syncs


Cause

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