How to Update Contact Owner using File Import (Doc ID 2012078.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Customer Center Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Goal

How to change ownership of a large group of contacts all at once to the owner of the account in which the contact is related?

 

Note:  This solution is to explore ways to change ownership of a large group of contacts all at once to the owner of the account in which the contact is related.

Starting Rel 9, as Contacts have ownership, this solution would be helpful to update multiple contacts with the right owner. As during migration from R8 to R9, the user who created the contacts has become the owner, there are chance that those owners are end dated now.


 

Solution

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