Territory Assignment
(Doc ID 2013183.1)
Last updated on MARCH 12, 2025
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.24.10.0 and laterOracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
Symptoms
On : 11.1.9.2.0 version, Territory Management, Quotas
ACTUAL BEHAVIOR
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Territory Assignment
When an account is created without Address line 1 the territory is not assigned.
EXPECTED BEHAVIOR
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The territory should be getting assigned to the account.
STEPS
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The issue can be reproduced at will with the following steps:
1. In SUI create a new account
2. Let Address line 1 empty
3. Save the account
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, the account is not assigned.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |