Not Able To Select Correct Contact While Lead Creation (Doc ID 2013827.1)

Last updated on SEPTEMBER 21, 2015

Applies to:

Oracle Fusion Lead Management Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

Customer created 2 different contacts with first/last name John Smith and 2different email john.smith1@yahoo.com and john.smith2@gmail.com
- added primary contact on create lead page
- created new lead with primary contact John Smith / john.smith2@gmail.com after save and edit on contacts he can see John Smith / john.smith1@yahoo.com

Cause

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