Custom Lead Assignment Is Not Working (Doc ID 2013948.1)

Last updated on NOVEMBER 18, 2016

Applies to:

Oracle Fusion Lead Management Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Lead Management - Version 11.1.9.2.0 and later
Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

Lead Assignment is assigning incorrect territories for both UI Action direct assignment and for batch assignment as well.


Cause

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