BPM Worklist is Blank Without Notifications

(Doc ID 2014130.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

 
When user's submit any process, the transaction gets stuck and shows pending approvals.

Nothing is available in BPM Worklist.

The  problem approval flows are ManageEmployment and Manage person.


The issue can be reproduced at will with the following steps:

1. Submit a transaction (ie: manage employment promotion).
2. Look in bpm worklist to approve the transaction.

Filename =soa_server1-diagnostic-1.log
See the following error:

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms