Reevaluate Designee Eligibility Process Triggers And Process Loss Of Eligibility Life Event To Processes Status (Doc ID 2014287.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

 When attempting to run Reevaluate Designee Eligibility process. The Loss of Eligibility life event does get triggered correctly. But it goes straight to processed status and does not change to the Over-Age Dependent event.

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1: Login with appropriate user and navigate to Evaluation and Reporting
2. Go to Process tab.
3. Open Recalculate Process
4. Submit Reevaluate Designee Eligibility process

Cause

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