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Unable to submit Retry Payroll Process for QuickPay (Doc ID 2015126.1)

Last updated on JANUARY 25, 2021

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, UK - United Kingdom Legislation

ACTUAL BEHAVIOR
---------------
Unable to submit Retry Payroll Process for Quick Pay.


EXPECTED BEHAVIOR
-----------------------
Would like to be able to run a Retry

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Submit quick pay for the employee and quick pay completed successfully.
2. Added a new entry in the quick pay run month for the employee.
3. Marked quick pay action for Retry.
4. Try submitting Retry Payroll Process but don’t find the payroll process (previously marked for retry) in Payroll Process parameter list. Hence we are unable to submit the Retry payroll process.


Cause

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In this Document
Symptoms
Cause
Solution
References


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