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Even After Successful Installation Of Sales Cloud Plug In, Sales Cloud Plug Is Not Available (Doc ID 2015380.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version and later
Information in this document applies to any platform.


Why is that Oracle Sales Cloud Addin has been installed but the Sales Cloud Globe is not seen in the notifications area and Synchronize First Run is not coming up. Also in the General log it shows

Profile Manager]: Outlook profile "Outlook" skipped due to unsupported default storage
 Cannot open server object!



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