Last updated on FEBRUARY 12, 2016
Applies to:Oracle Eloqua Marketing Cloud Service - Version 9 to 10 [Release 9 to 10]
Information in this document applies to any platform.
Salesforce IDs have been incorrectly exported with 18 characters and loaded into Eloqua. This data needs to be amended and corrected to the shorter 15 character format as the 18 character IDs are breaking 3rd party programs.
*In this example we are going to assume that it is the Account ID which is too long, but this solution could easily be amended for other Salesforce IDs.
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