Upload Customers From Spreadsheet Gets Error: HZ_API_INVALID_LOOKUP

(Doc ID 2017953.1)

Last updated on JUNE 05, 2015

Applies to:

Oracle Fusion Receivables Cloud Service - Version and later
Information in this document applies to any platform.


On Oracle Fusion, version, using UploadCustomersTemplate to upload customer information, gets the following error:

Unable to retrieve error message. Log a service request and reference error code HZ_API_INVALID_LOOKUP”

The issue can be reproduced at will with the following steps:
1. On Navigator
2. Go to Receivales > Billing
3. Go to Upload Customers from Spreadsheet
4. Import the customer data
5. Review the results and observed the error described appears


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