Technical Approach For Integrating AS 400 With Sale Cloud 9 (Doc ID 2018093.1)

Last updated on NOVEMBER 05, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Sales - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Goal

Looking for a technical solution for integrating AS400 with Sales Cloud 9.Here is the detailed description of the requirement.

Have Custom EBS(AS 400 System) and intended to integrate the following entities with Sales Cloud.
Accounts (Customers)
Customer Addresses (Primary and Additional Addresses)
Contacts

Need to get the clarification on following technical questions.

- Would like to understand the File based Integration in Sales Cloud. AS 400 will provide the required data in XML format file and place it in shared drive, Sales cloud should be able to process the file and insert/update the records in Sales Cloud.
- How to perform inbound integration in Sales Cloud f. is there any out of the box solution in sales cloud to integrate with custom EBS using inbound integration.
- Would like to know how to perform event driven integration in Sales Cloud.



Solution

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