Sales Cloud File Import And File Export Is Not Working (Doc ID 2018671.1)

Last updated on JULY 21, 2015

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, File Import/Export

Import process is not getting completed from couple of hours. showing the status 'Interface table upload in progress'.

Import Job details
------------------
Object = Account
Import Activity Identifier = 300000006178621
Status = Interface table upload in progress


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Manage File Import Activities > Run new import > Account.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms