Application Error When Creating New User

(Doc ID 2018673.1)

Last updated on AUGUST 01, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Other Issues

When attempting to , create an user
the following error occurs.

ERROR
-----------------------

An application error occured. See the incident log for more information.
An application error has occured. Your help desk can use the following information to obtain a more detailed description of this incident: 15, Server Domain: HCMDomain, Server Instance: CoreProcessesServer_1, Application Name: HcMCoreApp.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Manage USers
2. Press create
3.Enter last name, first name, username employee persone type, legal employer, business unit, job
resource role: salesperson
reporting manager martin schouten
following msg appears:
An application error occured. See the incident log for more information.
An application error has occured. Your help desk can use the following information to obtain a more detailed description of this incident: 15, Server Domain: HCMDomain, Server Instance: CoreProcessesServer_1, Application Name: HcMCoreApp.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create users

Cause

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