Accounts With Contacts Import Status Is Completed With Errors : The process fails to load data into import interface tables. Cause: java.lang.ArrayIndexOutOfBoundsException: 51. The data line #1 is mismatched at the mapping column #51. The data may not (Doc ID 2018698.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Sales - Version 11.1.9.2.0 and later
Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
Accout Import Complete with Errors :

The process fails to load data into import interface tables. Cause: java.lang.ArrayIndexOutOfBoundsException: 51. The data line #1 is mismatched at the mapping column #51. The data may not exist in that column. oracle.apps.marketing.commonMarketing.mktImport.loader.stagingLoader.StagingLoader.load(StagingLoader.java:3014) oracle.apps.marketing.commonMarketing.mktImport.loader.stagingLoader.StagingLoader.load(StagingLoader.java:863) oracle.apps.marketing.commonMarketing.mktImport.loader.Loader.loadBatch(Loader.java:936) oracle.apps.marketing.commonMarketing.mktImport.model.applicationModule.ImportAMImpl.loadBatch(ImportAMImpl.java:1836) sun.reflect.GeneratedMethodAccessor75895.invoke(Unknown Source) sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) java.lang.reflect.Method.invoke(Method.java:597) oracle.jbo.server.svc.ServiceImpl.invokeCustom(ServiceImpl.java:3584) oracle.jbo.server.svc.ServiceImpl.invokeCustom(ServiceI

EXPECTED BEHAVIOR
-----------------------
Account Import should be completed successfully

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Import Activities task
2. Create new Import

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import account.

 

Cause

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