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Commerce Rules Not Working For Foreign Currencies (Doc ID 2018783.1)

Last updated on OCTOBER 23, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

When a rule's simple condition is based on a value of a line attribute, the rule does not fire correctly when the quote is in a foreign currency.

For example, line attribute A should only be hidden when line attribute B is greater than 0.

Line attribute A = Optional

Line attribute B = Simple Currency



The rules fire correctly when the quote is not in a foreign currency.

US Dollar:

Optional is shown when Simple Currency is 0.

Optional is hidden when Simple Currency is not 0.

 

Japanese Yen:

Optional is not hidden whether Simple Currency is 0 or not.



This also applies to other rule types, such as Constraint rules.

Cause

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In this Document
Symptoms
Cause
Solution
References


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