Unable To Create Mapping On Custom Objects (Doc ID 2018814.1)

Last updated on JUNE 26, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Goal

Unable to create mapping on Custom Objects

There are Custom objects on Customer Center :
"Carrier" and "Complaints"

- to reproduce the issue
Set-up and maintenance : Task "Manage File Import Mapping"
create a new mapping on Customer Center custom object
when trying to add a field in the mapping : no value available in the drop downs for "Objects" and "Attributes"

this issue occurs with our admin users
 

Solution

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