Fusion - BI Publisher - Schedule Reports To FTP - Error deliver document to FTP - DeliveryException:oracle.xdo.delivery.ssh2.SshException:Exception in authenticating (Doc ID 2018827.1)

Last updated on JUNE 05, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Technology Management - Reports/Analytics

When attempting to schedule a report to the FTP location,
the following error occurs.

ERROR
-----------------------
Error
---------
Document Delivery Failed
[INSTANCE_ID=nlfar0322m04.nldc1.oraclecloud.com.1429279834613][DELIVERY_ID=38094]Error deliver document to FTP::Exception happened when calling driver API::Error deliver document to FTP::FILE=[::Exception happened when calling deliver API::oracle.xdo.delivery.DeliveryException:oracle.xdo.delivery.ssh2.SshException:Exception in authenticatingoracle.xdo.service.delivery.DeliveryException: oracle.xdo.delivery.DeliveryException:oracle.xdo.delivery.ssh2.SshException


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to /analytics
2. Schedule a report to FTP location

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, have a Complete Loss of Service? Yes. No data is flowing from Fusion to other systems, because of which all new employees are not able to use any system causing complete loss of service

Cause

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