Limited Eligiblity Is Not Being Picked Up By The Start/Refresh Workforce Compensation Cycle Process (Doc ID 2020087.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Goal

On : 11.1.9.2.0 version, .Manage Compensation

Changes in eligibility for Line Managers is not being picked up by the Start/Refresh Workforce Compensation Cycle Process

If the employee becomes eligible for a plan during the Plan Cycle and that employee is a manager with direct reports then the Start Process is not processing them as eligible.

If an employee becomes eligible and that employee is not a line manager then the Start Process finds them eligible, that is it reprocesses the eligibility as it should do.

If an employee becomes eligible and that employee is a line manager with direct reports then the Start Process is not finding them eligible. It would appear to be related to the fact they have Limited eligibility when they are initially ineligible and the Start process is not moving their Eligibility from Limited > Eligible.
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms