Log A Call Option Not There On The Activities Page (Doc ID 2020838.1)

Last updated on SEPTEMBER 07, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Activity Management

ACTUAL BEHAVIOR
---------------
Log a Call option not present on Activities page


EXPECTED BEHAVIOR
-----------------------
"Log A Call" feature should be present on this page.
Note: When you navigate to the activity tab, there is no option for "Log A Call", else when you go from contact page and edit any contact there is option to "Log A Call".

Cause

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