Activity Creation (Appointment) - Not Possible To Pick An Account In French Language (Doc ID 2020971.1)

Last updated on AUGUST 03, 2015

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On 11.1.9.2.0
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When a user tries to create a new appointment and associate an account, it doesn't works (attachment enclosed to the Service Request).
The screen with the research correctly works, but when we choose an account and click "OK", the field "Account" on the Activity Creation page is still empty.
If you try to associate an account visible on the recent records, it works, the issue is really located when we try to associate an account by the research page.

This issue is only in French language.

Customer tried in English language, and the account chosen in the research screen is correctly filled in the field "Account" on the Activity creation page.

The only difference here is the language.

Cause

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