"Share With Sales Cloud" Bar Is Missing From New E-mails (Doc ID 2021400.1)

Last updated on DECEMBER 13, 2016

Applies to:

Oracle Fusion CRM for Microsoft Outlook Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

When creating a new e-mail, the screen does not display the "Share with Sales Cloud" option

 

Cause

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