User Unable To Assign A Duplicate Resolution Request To A Customer Data Steward. (Doc ID 2022041.1)

Last updated on MARCH 07, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

Whenever tried to assign a duplicate resolution request, it has no one in the "Assigned To" drop down.
The list of value should contain all Customer Data Stewards.

STEPS
1. Navigator > Duplicate Resolution
2. Choose a Request
3. "Assign To" drop down is empty.


Cause

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