Create Customer Statements Report Ends with Error Status (Doc ID 2022268.1)

Last updated on DECEMBER 09, 2015

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Receivables - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Manage Accounts Receivable Balances-Process Statements

When attempting to Create Customer Statements, the ESS process ends in Errors status, but no error is shown. No output is generated

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Scheduled Processes> Schedule New Process
2. Run Create Customer Statements report

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use Create Customer Statements report

Cause

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