Fusion BI : Users renamed in Fusion/OIM are unable to access the BI analytics or Publisher Servers (Doc ID 2022328.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Application Toolkit - Version 11.1.9.2.0 and later
Oracle Fusion Goal Management Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Application Toolkit Cloud Service - Version 11.1.9.2.0 to 11.1.9.2.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

Users renamed in Fusion/OIM are not able to access BI server they get the below error 

ERROR
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"You are not currently signed in to the Oracle BI Server.
If you have already signed in, your connection might have timed out, or a communications or server error may have occurred.
To sign in again, click here. If the problem persists, please contact the site's administrator."


STEPS
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The issue can be reproduced at will with the following steps:
1. Attempt to access the BI server- analytics server 
2. Error is received

Cause

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