Fusion BI : Users renamed in Fusion/OIM are unable to access the BI analytics or Publisher Servers

(Doc ID 2022328.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Application Toolkit - Version and later
Oracle Fusion Goal Management Cloud Service - Version and later
Oracle Fusion Application Toolkit Cloud Service - Version to [Release 1.0]
Information in this document applies to any platform.


Users renamed in Fusion/OIM are not able to access BI server they get the below error 

"You are not currently signed in to the Oracle BI Server.
If you have already signed in, your connection might have timed out, or a communications or server error may have occurred.
To sign in again, click here. If the problem persists, please contact the site's administrator."

The issue can be reproduced at will with the following steps:
1. Attempt to access the BI server- analytics server 
2. Error is received


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