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Response Given To post/comments are Not Reflecting on Facebook. (Doc ID 2022344.1)

Last updated on OCTOBER 15, 2020

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On: Engage

ACTUAL BEHAVIOR
-----------------------
A particular comment made by the user from Engage on the customer's comment on Facebook post is not displayed in Facebook.


EXPECTED BEHAVIOR
-----------------------
The comments made through SRM should be available on Facebook instantaneously.

Cause

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In this Document
Symptoms
Cause
Solution


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