Emails Considered as Spam When Sender Email Address Is Not @invalidemail.com
(Doc ID 2022571.1)
Last updated on MARCH 23, 2021
Applies to:Oracle Taleo Recruiting Cloud Service - Career Section - Version 15A and later
Oracle Taleo Learn Cloud Service - Version N/A and later
Oracle Taleo Recruiting Cloud Service - Version 13B and later
Oracle Taleo Onboarding Cloud Service - Version 15A and later
Information in this document applies to any platform.
- Correspondences / Notifications sent from Oracle Taleo products end up being blocked or are delayed by the spam filters of the recipient.
- Emails sent by Oracle Taleo do not use a sender email address ending with @invalidemail.com. The SPF configuration will affect emails sent to external recipients (not internal users)
Refer to Required Configuration of Email Related Settings <Document 2633027.1>
If DMAC is enabled, and emails sent to internal users or internal candidates are delayed or are not received, refer to <Document 1558786.1> Troubleshooting - DMARC Troubleshooting. Note: DMARC is not required, it is the client's preference.
- Customer modified the setting Sender Email Address, From Address or eShare Reply to Email Address, Sender Email Address or Email Reply Address as found in Recruiting Administration > General settings.
- Oracle updated the mail server IP addresses
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