Ability to Reply to Facebook Page Reviews Through SRM Engage
Last updated on JUNE 22, 2017
Applies to:Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.
Ability to respond to Facebook Reviews using SRM
"Facebook has now just released the ability for brands to respond to user reviews on Facebook - whereas before community managers could only comments as themselves, not the brand."
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