Custom Business Flow Does Not Work (Doc ID 2022924.1)

Last updated on NOVEMBER 12, 2015

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

Custom Business Flow is not working. Found the custom Approval flow is not working with any users.
The initial action taken by BPM component is not working, so not sure whether the BP flow is kicked or not.


EXPECTED BEHAVIOR
-----------------------
Expect that the business flow kicks and field updates happen as per the workflow definition


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
A. Create a custom workflow with details as

1. User > on Opportunity > Update "Sales Stage" to "ST0" >
2. Object Workflow > BusinessProcess_ST0_Approval on Opportunity > Kicks BPFlow "Opportunity_ST0_Approval"
3. BP Flow > Opportunity_ST0_Approval >
  Opportunity > Update "Approval Status" to "APPROVALPENDING"
  NA > Approve in Houman Task
  Opportunity > Update "Approval Status" to "APPROVALPENDING"
4. Before Update trigger = BU_UpdateSalesStagebasedonApprovalS
  Sequence = Update "LastNumber_c"
  Opportunity = Update "Registration_c"
  Opportunity = Update "Sales Stage" to "ST1"

B. The action#3 does not take place.
The println() embedded in the condition script of OWF in #2 is generated.

C. 1. [User] update "Sales Stage" to "ST0"
2. [Object Workflow]
 The println() text is generated which is embedded in the conditional script for the OWF.
3.[ BPM]
  Approval Status is not generated even after 5 min.
4.[BPM]
  Human Task is not assigned to Approver even after 5min.





BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot have the custom workflow code working

Cause

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