Instagram Module - Images Don't Appear (Doc ID 2023364.1)

Last updated on MARCH 15, 2017

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : Content and Apps

ACTUAL BEHAVIOR
---------------
The image or thumbnails do not show correctly for the entries in Instagram Moderation module

EXPECTED BEHAVIOR
-----------------------
The images should appear properly at all times on a module.


STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Content & Apps -> Views
2. Create a new View
3. Add the Instagram Moderation module.
4. Set up the module & save the settings
5. Allow some entries to come into the module.
6. Now moderate the entries to accept them to be shown on module.
The images are broken


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Losses in terms of executing campaign.

Cause

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