Lead Qualification Template Not Shown In Simplified UI (Doc ID 2023920.1)

Last updated on JUNE 14, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Leads, Sales Campaigns

ACTUAL BEHAVIOR
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While editing Lead, In Desktop UI we can see the template set for Lead Qualification but in Simplified UI is displayed: A qualification questionnaire is not available because a template was not identified for the Lead Qualification Template profile.

EXPECTED BEHAVIOR
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While editing Lead, users should see the Site-level questionnaire both in Desktop UI and in Simplified UI.

STEPS
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The issue can be reproduced at will with the following steps:
1. Open Lead
2. Navigate to Qualification Tab


Cause

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