Primary Contacts Not Synced In Outlook When Created from Leads Object (Doc ID 2025348.1)

Last updated on MARCH 11, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

When a new Lead is created in Oracle Sales Cloud, the user has the option to fill in the Primary Contact with a value that does not exist in the database.

This contact will not be downloaded be downloaded to Oracle Sales Cloud for Microsoft Outlook

Cause

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