Classic Insight: 'Email Analysis by Email' Report Shows Incorrect or No Email Send Data (Doc ID 2025447.1)

Last updated on NOVEMBER 30, 2016

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Symptoms

Even after waiting 24 hours for Classic Insight to populate, the Email Analysis by Email report shows either zero sends or an inaccurate number of email sends. The email was confirmed to have been sent.

Cause

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