User Experiencing FC0104 Error When Syncing Sales Cloud For Outlook Plugin (Doc ID 2026037.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

User experiencing FC0104 error when syncing Sales Cloud for Outlook plugin

User has been getting an FC0104 error for several weeks each time his Sales Cloud for Outlook plugin has attempted to sync.

ERROR
-----------------------
FC0104


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run sync

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms