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Order Base Ship Unit "Ready To Ship" Action Page Could Not Display The Release Instruction Refnum (Doc ID 2026287.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management Cloud Service - Version 6.3.4 to 6.3.4 [Release 6.3]
Information in this document applies to any platform.


The 'Ready to Ship' action for the supplier is used to release the Order base ship unit. However, when the ready to ship action is run, the release instruction refnum which is already assigned is not shown. As a result, they add the same refnum again which cause a 'Unique Constraint' error.

The Refnum should show on the 'Ready to ship' page so that the supplier user can update it instead of adding the new one.

The issue can be reproduced at will with the following steps:
1. Created an Order base ship unit Release instruction and add a refnum
2. Run the ‘Ready To Ship’ action on the same ship unit to open the release instruction and see the refnum section is empty.
3. Add the same refnum with same value and click Save, then we will see the an error.




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