Employees Are Unable To Attach Supporting Certification Documentation in Benefits Enrollment
(Doc ID 2026467.1)
Last updated on FEBRUARY 01, 2019
Applies to:Oracle Fusion Benefits Cloud Service - Version 18.104.22.168.0 and later
Oracle Fusion Benefits - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
Employee was unable to attach supporting certification at the time of enrollment.
When employees enroll in benefits during a qualifying life event, they may enroll in some benefits to cover new dependents which we require to be certified. There is nowhere within the enrollment process for employees where these documents can be scanned and attached. This leads to additional reporting requirements to enable the benefits manager to manually follow up on outstanding certifications because the employee was unable to attach the certification at the time of benefits enrollment.
Navigation for the problem description:
Step 1: Please Open Fusion Application
Step 2: Go to Navigator and click on Benefits form My Information
Step 3: You can see the DOR detail/link in the left side of window.
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