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Engage: Users Cannot Send Emails To New Contacts (Doc ID 2028259.1)

Last updated on JANUARY 25, 2017

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.


Our users can send emails to existing contacts with no issues. However, if they are trying to send to a contact not in our database, Engage won't let them send it. 


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