My Oracle Support Banner

Network Connection Too Slow For Outlook (Doc ID 2028385.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms


Network Connection too slow for Outlook

Our users are using the Outlook plugin but it won't synch to Sales Cloud because it gives an error that says: "network connection too slow to have the first sync take place". What's the minimum speed for the plugin?


ERROR
-----------------------

"slow network connection detected"



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run CRM Outlook sync

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.