No Access To Os.atg.com (Doc ID 2028698.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Symptoms

On : NA version, Reports

ACTUAL BEHAVIOR
---------------
no access to os.atg.com


EXPECTED BEHAVIOR
-----------------------
Users able to log into https://os.atg.com

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. log into https://os.atg.com
2. enter your credentials


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access the Analytics Console

Cause

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