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Enlarge The Notes Page And Allow For Images To Be Pasted In (Doc ID 2029927.1)

Last updated on APRIL 26, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

Not able to enlarge the notes page so that images can be pasted in.

When attempting to paste image on the note, getting below error


Error
The note text content is too long(ZMM-495167)


Cause The note text content has exceeded the field limit. If you are using the Source Code editing mode that limit is 100000 characters. If you are using the Rich Text editing mode, HTML tags will cause the actual maximum character count to vary as the HTML tags are also counted in the character total.
Action You must shorten the note text.

Changes

 Reproducible Steps

1. Log in to Fusion Applications
2. Go to SUI > Contact/Account/Opportunity > edit any existing record or create new
3. Go to Notes tab
4. Click on Create New
5. On the Create Note page, in the Text area, type in a lengthy text
6. Click on Save to see error message

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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