Release 9 - Activities Date Field Null On Existing Interactions. (Doc ID 2030081.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Sales - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Goal

After Release 9 change of Interaction to Activities Task, there is a new Date field which does not contain existing Interaction Date data and so it is showing as null.
Please refer to attached screenshots for both EZ and Full UI examples.

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms