Fusion Benefits: Adding Contacts in Benefits Self Service - Link to Existing Employee Record (Doc ID 2031236.1)

Last updated on JULY 14, 2015

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Benefits - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Goal

Adding contacts in Benefits Self Service - link to existing employee record

At client site, they have approximately 15000 employees. When employees are adding contacts, there would be many scenarios they would like to add an existing employee in the company as a contact (Spouse/children who is also an employee).

Even though using the same First, Last Names and social security application is not asking/linking to the existing employee record, rather creating a new person record for the contact. How can we link the contact to an existing person record?
 

Solution

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