Error Message When Sharing Email From Sales Cloud Resource (Doc ID 2031807.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms


Error when Sharing email from Sales Cloud Resource

Always receive rror message when sharing an email from a sales cloud resource. It works for someone not currently a resource. Need to enable the sharing to allow everyone to share an email from a resource.

ERROR
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This record is read-only


STEPS
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The issue can be reproduced at will with the following steps:
1. Share email in CRM Outlook

Cause

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