Contacts Do Not Appear Under Plan Options (Doc ID 2032237.1)

Last updated on JUNE 23, 2017

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Goal

Contacts do not appear under plan options

When employees log in to elect Open Enrollment and add contacts with effective date  of current date, the contacts do not appear under plan options. We are using a workaround by un-processing and reprocess OE event. Fusion lets employees add effective date within the date range of OE for adding dependents as contacts.  Can you help fix?
 

Solution

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