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LearnCenter Communication Emails with Date Triggers are not Delivered to Users, but Emails without Date Triggers are Delivered (Doc ID 2032292.1)

Last updated on JULY 13, 2018

Applies to:

Oracle Taleo Learn Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

LearnCenter communication emails with date triggers, such as an Enrollment reminder to be delivered [x] days prior to the start date, are not being delivered to users, but emails such as Enrollment User Approval messages that do not have date triggers are being delivered.

Cause

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