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Engage: Images Not Appearing for Some Users (Doc ID 2032296.1)

Last updated on NOVEMBER 03, 2017

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Symptoms

In Engage, some users (e.g. the Sales Team) are not able to see or add images to emails. Other users can insert images into Engage emails.

Cause

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