P6 8.4 Team Member fails to start with status Failed_Not_Restartable in Weblogic domain. (Doc ID 2032645.1)

Last updated on MARCH 30, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.4.0.0 to 8.4.6.0 [Release 8.4]
Primavera P6 Team Member - Version 8.4.2.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.4.0.0 and later
Information in this document applies to any platform.

Symptoms

On : Primavera P6 EPPM 8.4.0.0 version, P6 TeamMember , Weblogic 12.1.1.0

When attempting to start the managed server for TeamMember application,
the following error occurs.

ERROR
-----------------------
#### <> <> <> org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'jacksonMapper' defined in ServletContext resource [/WEB-INF/rest-context.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.oracle.pgbu.common.rest.JacksonMapper]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: org.codehaus.jackson.map.ObjectMapper.setVisibility(Lorg/codehaus/jackson/annotate/JsonMethod;Lorg/codehaus/jackson/annotate/JsonAutoDetect$Visibility;)Lorg/codehaus/jackson/map/ObjectMapper;
......
Caused By: org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.oracle.pgbu.common.rest.JacksonMapper]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: org.codehaus.jackson.map.ObjectMapper.setVisibility(Lorg/codehaus/jackson/annotate/JsonMethod;Lorg/codehaus/jackson/annotate/JsonAutoDetect$Visibility;)Lorg/codehaus/jackson/map/ObjectMapper;
......

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Start the managed server for TeamMember application in the Weblogic console
2. The managed server status shows Failed_Not_Restartable.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot start managed server for TeamMember.

Cause

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